EPISODE · Jul 15, 2025 · 33 MIN
From Data to Loyalty: How Verizon Uses Insights to Retain Customers with Subhasish Nanda
from The Curiosity Current: A Market Research Podcast · host AYTM
How Data Science is Revolutionizing Customer Retention: Moving from Reactive Analytics to Predictive Strategy In this episode of The Curiosity Current, host Stephanie speaks with Subhasish Nanda, Director of Customer Insights and Analytics at Verizon, exploring how data science and customer analytics have evolved to drive retention strategies and shape customer experiences in the telecommunications industry.
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From Data to Loyalty: How Verizon Uses Insights to Retain Customers with Subhasish Nanda
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