From Department of No to Strategic Partner: Pendo’s CPO on Modern HR

How do you lead product when your CEO is the product visionary? Pendo's Chief Product Officer Trisha Price reveals the delicate dance of setting boundaries with founder-CEOs, the evolution of HR from gatekeeper to strategic partner, and why she uses AI to write letters to her 102-year-old grandmother. A candid conversation about power, trust, and the changing face of tech leadership.*Email us your questions or topics for Kelli & Nolan: [email protected] coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.📰 Be notified early when Turpentine's drops new publication: https://www.turpentine.co/exclusiveaccessSupport HR Heretics Sponsor:Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/hereticsKEEP UP WITH CIARA, NOLAN, + KELLI ON LINKEDINTrisha: https://www.linkedin.com/in/trisha-price-3063081/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—LINKS:Pendo: https://www.pendo.io/—TIMESTAMPS: (00:00) Intro (01:20) Navigating a Founder-CEO, Product Guru Dynamic (03:00) Establishing Boundaries and Trust(06:40) The Importance of a Lengthy Recruiting Process (09:40) Assessing Product Leaders (14:40) Managing Stakeholder Input and AI Pressure (17:50) Managing the Tension Between Sales and Product (20:10) Navigating the AI Hype Cycle (24:20) Tricia's Personal Use of AI (26:40) Emerging Female Executives in Tech (30:40) The Future of Diversity, Equity, and Inclusion (DE&I) (36:00) The Evolution of HR and the "Department of No" (40:50) Working with a Great HR Leader (43:40) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com