From Educational Psychology to Staffing COO: Marnie Byford's Path to Supreme Staffing

Marnie Byford is Chief Operating Officer at Supreme Staffing, a national employment agency connecting workers to opportunities in manufacturing, logistics, customer service, and office support across 22 locations. She came to the role through an unlikely path: a degree in educational psychology, nearly five years in disability day services, and a career in workforce management that her industry repeatedly told her she wasn't right for. Under her leadership, Supreme Staffing launched its own forklift training center, built a travel recruiting team, and achieved 7% turnover in an industry that averages over 400%.✨ Key Insights You'll Learn:Degree in educational psychology, early career working with adults with disabilities at Open Arms CareTransition into workforce management through a Nike warehouse staffing role focused on training and developmentFive years at SIMOS Insourcing Solutions, rising from safety and training manager to executive director of recruitingJoining Supreme Staffing in February 2020, two weeks before COVID changed everythingKeeping doors open during COVID while competitors closed, providing grocery money and flexible schedules to retain workersGrowing organically through the pandemic and beyond through word-of-mouth customer referralsLaunching a forklift training center after four years of planning to address a critical driver shortageDeploying a travel recruiting team to stabilize client sites across the country, including onboarding 200 workers in three weeksPhone system automation that cut response time from four hours to one hour and grew Memphis walk-in traffic from 50 to 200 per dayExpanding to 22 locations with plans for Pennsylvania, Boston, Canada, and beyond🌟 Marnie's Key Mentors:Eduardo Sanchez (Owner, Supreme Staffing): Saw Marnie's potential, handed her the operational mandate, and gave her the private-company flexibility to build something the corporate world wouldn't allowOpen Arms Care Leadership: Grounded Marnie in humanization, patience, and learning people before judging them, skills she brought directly into staffingJason Nunez (Director of Operations): Started at the front desk at 18 and grew into the role under Marnie's mentorship, representing the internal development model she championsHer Four Daughters: Daily motivation to model what it looks like to push past nos and build something in spaces where women are told they don't belongHer Staffing Teams Across 22 Locations: Young, hungry, and eager to learn, they have been both the proof of her leadership philosophy and the engine behind Supreme's growth👉 Don't miss Marnie's account of being told repeatedly that the industrial world wasn't for women, how she kept Supreme Staffing's doors open during COVID when everyone else closed, and the moment a former colleague called to say they had underestimated her.🔗 Connect with Marnie Byford:Website: supremestaffing.agencyLinkedIn: Marnie Byford📋 Transcript Available: From Educational Psychology to Staffing COO: Marnie Byford's Path to Supreme Staffing📺 Watch on YouTube: Inspired Stories Podcast🌐 Our Website: The Inspired Stories Podcast📋 Special Thanks to Anthony Codispoti & AddBack Benefits Agency: Providing innovative employee benefits solutions that improve employee well-being while optimizing your bottom line. Website: addbackbenefits.com