From Empathy to Action: What Great PMs Really Do

Product managers don’t just ship features. They carry the weight of pain — pain they didn’t cause, but still take responsibility for solving.In this clip from Product Excellence, Jenna Gaudio (Co-President & COO, Vydia) shares what it means to feel urgency that others don’t see, to be the emotional translator for the user, and to see the impact on the other side of a painful wait.What You Will Learn• Why PMs are often the first to feel the pain• How empathy becomes action• What makes the job both emotional and rewarding🎥 Want more? Members of The Product Way on Patreon get exclusive access to the full-length interviews and early access to all Product Excellence clips.👉 https://patreon.com/theproductway/membershipAs a member, you also unlock access to PM Select, our curated introduction service connecting product managers with hiring managers.🔔 Subscribe for weekly interviews with top product leaders: https://www.youtube.com/theproductway#ProductManagement #ProductLeadership #ProductExcellence