FROM FASTCO WORKS AND CAPITAL ONE: Empathy and Innovation: Keeping the Customer at the Center

from Most Innovative Companies · host Fast Company

Companies now have mountains of data to help drive decisions and develop products, but a holistic approach to product development must also prioritize customers’ needs and preferences. In this podcast interview, Stephanie Mehta, CEO of Mansueto Ventures, the parent of Fast Company, sits down with Emily Roberts, Senior Vice President and Head of Enterprise Consumer Product at Capital One to hear how to harness the power of technology and customer feedback loops to innovate products and experiences.

Episode metadata supplied by the publisher feed · Published Oct 30, 2023

Embed this episode

Attribution link and audio player

NOW PLAYING

FROM FASTCO WORKS AND CAPITAL ONE: Empathy and Innovation: Keeping the Customer at the Center

0:00 8:34

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Most Innovative Companies?

This episode is 8 minutes long.

When was this Most Innovative Companies episode published?

This episode was published on October 30, 2023.

Can I download this Most Innovative Companies episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!