EPISODE · Mar 5, 2026 · 5 MIN
From Fear to Fun: Repeat three times
from From Fear to Fun - Efficient consultation - Empower patients
This episode explores why humans struggle to absorb information that contradicts their inner worldview — and why, in medical conversations, families often need to hear difficult messages three times before they truly “land.” Understanding this cognitive filter helps clinicians communicate with more patience, clarity, and compassion.We cover:Why our brains cling to familiar beliefs and filter out contradictionsHow cognitive dissonance makes us shut down when reality feels threateningWhy families in crisis hope for small fixes rather than fundamental changeThe “three‑times rule”: new or uncomfortable truths must be repeated to be heardA powerful illustration from Good Will HuntingHow to adjust communication so patients and parents can actually take in what mattersKey takeaway:When information challenges a family’s inner world, they won’t hear it the first time. Repetition isn’t inefficiency — it’s empathy. Repeat the essential message three times to help them move from fear to understanding.Tune in to learn how repetition becomes a tool for connection.You can find this content also in my blog: https://empowerpaediatricpatients.blog/?p=9022Music by Sascha Ende via ende.appSoli deo gratia
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From Fear to Fun: Repeat three times
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