From Geese Droppings to Great Leadership | Katie Dominello on Communication, Trust & Community Enhancements

What separates a trusted service partner from just another vendor?In this episode of The 7-Minute Harvest, Eric Hayes sits down with Katie Dominello, President of Elite Management Professionals, to discuss the realities of modern property management and the leadership lessons learned over two decades in the industry.Katie shares: A hilarious early-career lesson involving aeration plugs mistaken for geese droppings  Why asking questions and trusting experts matters  The operational challenges created by explosive growth in the Triangle region  Why proposal turnaround times are slowing across the industry  How proactive communication builds long-term trust  Why honesty matters more than perfection  The growing importance of enhancements and curb appeal in community management This conversation offers practical insight for property managers, contractors, landscaping professionals, and service providers who want to build stronger partnerships and deliver a better customer experience.If you work in commercial property management, HOA management, landscaping, or facilities services, this episode delivers actionable perspective you can apply immediately.Listen. Learn. Harvest the results.