From Inconsistent to Award-winning Docs - Conversation with Naomi Pentrel & Andrew Feierabend

from API The Docs Podcast · host API The Docs

In this episode, Naomi Pentrel and Andrew Feierabend share their journey of revamping Viam’s robotics APIs documentation. They discuss the benefits of sitting down with actual users in well-structured interview sessions with specific scripts and tasks. Learn about their approach to user research, their team’s collaborative methodology for achieving daily usability wins, mentoring, and implementing larger-scale changes like automation. And it all started with a smart cat feeder!

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This episode is 50 minutes long.

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This episode was published on July 8, 2024.

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