EPISODE · Feb 26, 2026 · 17 MIN
From Legacy to Learning Systems: AI's Transformation of Health Insurance Claims
from Sapiens Insurance 360 · host Sapiens
How are AI and SaaS innovations transforming the way insurers handle claims -- and what does it take to move from manual, document-heavy operations to truly intelligent systems? Host Rob McLean, Head of L&P Insurance Practice (EMEA/APAC) at Sapiens, sits down with Tarik Dadi, founder and CEO of Qantev, to unpack the mounting pressures facing claims operations today. Together, they explore how rising claim volumes, medical cost inflation, and growing customer expectations are forcing insurers to rethink legacy processes -- and how Qantev's AI-powered platform is helping health and life insurers automate smarter, starting with the foundational challenge of unstructured data, in this latest episode of the Sapiens Insurance 360 podcast.
What this episode covers
How are AI and SaaS innovations transforming the way insurers handle claims -- and what does it take to move from manual, document-heavy operations to truly intelligent systems? Host Rob McLean, Head of L&P Insurance Practice (EMEA/APAC) at Sapiens, sits down with Tarik Dadi, founder and CEO of Qantev, to unpack the mounting pressures facing claims operations today. Together, they explore how rising claim volumes, medical cost inflation, and growing customer expectations are forcing insurers to rethink legacy processes -- and how Qantev's AI-powered platform is helping health and life insurers automate smarter, starting with the foundational challenge of unstructured data, in this latest episode of the Sapiens Insurance 360 podcast.
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From Legacy to Learning Systems: AI's Transformation of Health Insurance Claims
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