From mNotify to AI: Ronald Tagoe’s 14-Year Tech Journey

The AI revolution may feel new, but some African builders have been preparing for it for years. 🤖🚀In this episode of Building Bytes, we sit down with Ronald Tagoe, tech entrepreneur, AI advocate, and CEO of mNotify, to explore his journey of building technology in Ghana long before AI became mainstream.From starting his entrepreneurial journey in Ghana’s emerging tech ecosystem to building mNotify, developing chatbot solutions, founding Chatbots Africa, and helping businesses explore practical applications of AI, Ronald has spent more than a decade building at the intersection of technology, business, and customer engagement.He shares the lessons from building products before the market was ready, the evolution of customer engagement technology from SMS to WhatsApp and AI, and what he believes African businesses need to do differently as artificial intelligence transforms the way companies operate.This episode covers:• Ronald’s journey into technology and entrepreneurship• The early days of building mNotify in Ghana• What it was like building chatbot technology before ChatGPT became mainstream• The evolution from SMS and digital communication to AI-powered customer engagement• Why he founded Chatbots Africa and what he saw coming in the AI space• Building technology for African businesses and understanding local problems• The lessons learned from building and scaling a technology company in Ghana• Why many businesses struggle to adopt new technologies• How businesses can move beyond AI hype and identify practical use cases• The role of WhatsApp, chatbots, and automation in customer engagement• Building AI solutions for real-world problems through projects like GEPBot• What more than a decade of entrepreneurship has taught him about timing, markets, and resilience• The importance of building products that solve genuine problems rather than simply following trends• AI’s impact on African businesses, entrepreneurs, and the future of work• What the next generation of African technology builders should be thinking aboutA Building Bytes production by Insights Lab, with production support from Hubtel, and recorded at Hubtel Academy.🎙️ Season Theme: Ghana Tech RisingThis season follows the founders, operators, investors, and ecosystem builders creating the systems, companies, and technologies shaping Ghana’s digital future.Distribution PartnerThis episode is also featured on Tech Labari — Ghana's leading platform for tech news, insights, and innovation stories.📺 Catch Building Bytes on MX24Thursdays at 8 PM | Sundays at 7 PMRonald Tagoe's story is a reminder that building technology isn't just about chasing the next big trend. Sometimes, it's about seeing where the world is going—and starting to build before everyone else arrives.#GhanaTechRising #BuildingBytes #InsightsLab #GhanaTech #AfricanTech #AI #ArtificialIntelligence #Chatbots #Entrepreneurship #Innovation #DigitalAfrica #TechEntrepreneur #StartupAfrica