EPISODE · Mar 9, 2026 · 35 MIN
From One Clinic to 13 Across Asia: How Bevan Colless Built a Global Physio Business
from Healthcare Business Thrivecast · host Healthcare Business Thrivecast
SummaryIn this episode of the Healthcare Business Thrivecast, host Randall Cooper interviews Bevan Colless, a physiotherapist who co-founded Tokyo Physio with his wife, Vanessa. They discuss their journey from starting a single clinic in Tokyo to expanding to 13 clinics across Japan and Singapore, including ski resort locations. Bevan shares insights on managing a business with his wife, navigating the complexities of starting a clinic in a foreign country, and the importance of company culture. He also reflects on the unique challenges and opportunities in the healthcare market in Asia, particularly for expats. The conversation concludes with Bevan's advice to his younger self regarding business growth and organisation.TakeawaysBevan and Vanessa started Tokyo Physio in 2002 with no long-term plan.The couple has evolved their roles in the business over time.Starting a clinic in Japan presented unique challenges and opportunities.The expat community in Japan was a key market for their clinics.Bevan emphasises the importance of company culture and values.They have implemented structured training for seasonal staff in ski resorts.The cafe concept in their clinics enhances customer experience and visibility.Bevan believes Australian physiotherapists are among the best in the world.The business has grown significantly since hiring a consultant for the organisation.Future plans include expanding into more ski resorts and military bases.Chapters00:00 Introduction to Healthcare Business Thrivecast00:58 Bevan Collis: Journey to Tokyo Physio03:45 Building a Business Together: Bevan and Vanessa07:16 Starting a Clinic in Japan: The Early Days10:56 Expanding Beyond Tokyo: The Ski Resort Clinics14:24 Navigating the Business Landscape in Asia17:47 Creating a Positive Company Culture21:26 Balancing Clinical Work and Business Management24:50 Future Plans and Growth Opportunities28:38 The Unique Cafe Experience in Clinics32:01 Advice to His Younger SelfResources & Links: www.learn.physio - Evidence-based courses for health professionals
What this episode covers
SummaryIn this episode of the Healthcare Business Thrivecast, host Randall Cooper interviews Bevan Colless, a physiotherapist who co-founded Tokyo Physio with his wife, Vanessa. They discuss their journey from starting a single clinic in Tokyo to expanding to 13 clinics across Japan and Singapore, including ski resort locations. Bevan shares insights on managing a business with his wife, navigating the complexities of starting a clinic in a foreign country, and the importance of company culture. He also reflects on the unique challenges and opportunities in the healthcare market in Asia, particularly for expats. The conversation concludes with Bevan's advice to his younger self regarding business growth and organisation.TakeawaysBevan and Vanessa started Tokyo Physio in 2002 with no long-term plan.The couple has evolved their roles in the business over time.Starting a clinic in Japan presented unique challenges and opportunities.The expat community in Japan was a key market for their clinics.Bevan emphasises the importance of company culture and values.They have implemented structured training for seasonal staff in ski resorts.The cafe concept in their clinics enhances customer experience and visibility.Bevan believes Australian physiotherapists are among the best in the world.The business has grown significantly since hiring a consultant for the organisation.Future plans include expanding into more ski resorts and military bases.Chapters00:00 Introduction to Healthcare Business Thrivecast00:58 Bevan Collis: Journey to Tokyo Physio03:45 Building a Business Together: Bevan and Vanessa07:16 Starting a Clinic in Japan: The Early Days10:56 Expanding Beyond Tokyo: The Ski Resort Clinics14:24 Navigating the Business Landscape in Asia17:47 Creating a Positive Company Culture21:26 Balancing Clinical Work and Business Management24:50 Future Plans and Growth Opportunities28:38 The Unique Cafe Experience in Clinics32:01 Advice to His Younger SelfResources & Links: www.learn.physio - Evidence-based courses for health professionals
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From One Clinic to 13 Across Asia: How Bevan Colless Built a Global Physio Business
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