From Opening for Britney to Opening High-Performing Spas

She used to open for Britney Spears.Now she opens spas that make every guest feel like a celebrity.Christina Stratton owns multiple spas, built and sold a boutique spa management firm, and later shaped guest experience globally as Chief Experience Officer at Arch Amenities.On this episode of Spa Insider, we explore what music and spa hospitality have in common:How do you take someone on a journey?How do you create moments that feel personal — even when you’ve done it hundreds of times before?How do you design an experience people don’t just enjoy, but feel?From stage to spa, Christina brings a unique perspective on connection — and what it takes to build something that resonates at scale.