From Plumbing to Payments

In this special episode of The AgentFirst Podcast, Justin sits down with his father, Mike Volrath, to discuss his unexpected path into the credit card processing industry. They dive into his career shift at 55, navigating life's challenges while building a thriving business, and the key lessons he's learned about customer retention, sales strategies, and the power of relationships. In this episode you'll hear about: ✅ Mike's Career Reinvention at 55 - How he transitioned from plumbing to the payments business ✅ The Power of Relationships – Why warm leads and referrals trump cold calls and how a Quality Assurance Review process can transform client retention. ✅ The Secret to Long-Term Success – The importance of being present for customers, responding quickly, and establishing trust over time. Enjoy this episode packed with actionable lessons for anyone in sales, especially those looking to build sustainable, residual income. 💰