From Protecting the Pocket to Protecting Clients

On this episode of Agency Nation Radio, Ashley Engl, Director of Technology Learning & Innovation at Walsh Insurance and a member of the Big “I” Young Agents Committee, sits down with two emerging industry leaders whose journeys began on the football field. Hunter McHugh, owner of McHugh Insurance Group in Wilmington, Delaware, and Gannon Laidlaw, an insurance broker at Jaffe Insurance Agency in Napa, California, discuss how their experiences as former college football players helped shape the skills they rely on today as insurance professionals. They discuss the skills, discipline, and teamwork they developed through athletics and how those qualities have translated into their work as insurance professionals. They also share advice for current and former athletes considering a career beyond sports and discuss why the independent agency channel offers opportunities to compete, grow, and make a lasting impact. “As an athlete, you have to be willing to listen, put your ego aside, take feedback and apply it to whatever it is you’re doing,” Laidlaw says. “And that mindset translates very well into the insurance industry because as a broker, clients are relying on you for critical advice. And to do that well, you have to be organized, calm under pressure, communicate clearly, be personable, but also direct and honest, and you have to be willing to keep learning because the insurance market is constantly changing.” Agency Nation Radio is where insurance professionals turn on the mic to share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped shape their careers. From Main Street USA to the pages of Independent Agent magazine, these are the stories insurance professionals want to hear.