From Pulitzer Reporting To Public Libraries That Serve Everyone w/ Natalie Hauff

How are we doing? Who do you want to learn from next? Text us with notes and ideas.A Pulitzer Prize is rare. Turning that level of storytelling into day-to-day public service is even rarer. We’re joined by Natalie Hauff, deputy director of Charleston County Public Library, to talk about how a journalism career built her work ethic, her people skills, and her obsession with making information clear, useful, and human.We dig into what news really looks like behind the scenes, then zoom in on the investigative project that helped drive policy change in South Carolina by combining data reporting with lived experience. From there, Natalie breaks down the scary part many communicators face: leaving a career that feels like your identity and stepping into PR, marketing, and leadership without a perfect roadmap.Then we go deep on modern library marketing and community engagement, including CCPL’s website relaunch, the surprising list of free digital resources available with a library card, and creative branding wins like Albert the owl. Natalie also shares the story behind the Listening Booth, a retrofitted payphone that amplifies voices from the community through recorded storytelling, training, and thoughtful support. We close with sharp advice on personal branding, authenticity, TEDx prep, and why communications deserves a seat at the leadership table.Listen, share with a friend who cares about Charleston, and subscribe so you don’t miss what’s next. If you liked the conversation, leave a review and tell us: what’s one library service you wish more people knew about?South Carolina Research Authority (SCRA) is a public, nonprofit organization that fuels South Carolina’s innovation economy by supporting technology-based startups, academic research, and industry partnerships. Through funding, coaching, and its investment arm SC Launch, SCRA helps early-stage companies grow, commercialize ideas, and scale within the state’s key innovation sectors.Support the showTitle Sponsor: Charleston American Marketing AssociationPresenting Sponsor: Charleston Media SolutionsAnnual Sponsor: ‪SCRA; South Carolina Research AuthorityQuarterly Sponsor: King and ColumbusCAMACast Cohosts: Stephanie Barrow, Mike Compton, Rachel Backal, Tom Keppeler, Amanda Bunting Comen, Silicon Harbor Hot Take Host: Stanfield Gray, https://digsouth.comProduced and edited: RMBO AdvertisingPhotographer | Co-host: Kelli MorseScore by:  The Strawberry Entrée; Jerry Feels Good, CURRYSAUCE, DBLCRWN, DJ DollaMenuStudio Engineer: Brian Cleary and Mathew ChaseYouTube...