From Satisfied to Superfan: How to Build Raving Customers With Regie Tiu

In this episode, I talk with Regie Tiu, a physical therapist and customer experience expert, to explore how businesses can move beyond just having “satisfied customers” to building an army of raving fans. Reggie shares the foundational elements, mindset shifts, and tactical strategies that helped him grow a thriving practice in one of the most competitive markets in New York. You’ll learn how to create magical moments, define your differentiators, and turn everyday interactions into long-term loyalty. Thank you to our generous sponsors!True Fashionistas – SWFL’s largest designer resale store, where fashion meets sustainability.Golden Acorn Publishing (formerly O’Leary Publishing) – Empowering authors to tell their stories and publish with purpose.Reinvention Studio Lab – A creative hub for transformation, innovation, and bold new beginnings.Wizard of Ads - Online marketing that will have you at the top of the search. Visit us at jenniferannjohnson.com and learn how Jennifer can help you build the life you dream of with her online academy, blog, one-on-one coaching, and a variety of other resources!