EPISODE · Apr 23, 2026 · 16 MIN
From Starbucks Data to Restaurant Impact, Will Stewart of RightWork
from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation
Send us Fan MailWill Stewart, Founder and CEO of RightWork, joins Zack Oates to explore how labor decisions directly shape the guest experience. With a background as a data scientist at Starbucks, Will brings a unique perspective on how restaurants can use data to make smarter operational decisions.Zack and Will discuss: Why labor should be seen as an investment, not just a cost How understaffing impacts both guests and employees The importance of scheduling with more granular data Why every location requires a different labor strategy How to balance profitability with guest experience Ways to scale consistency across multiple locationsThanks, Will!Links:https://www.linkedin.com/in/will-stewart-23339b66/https://www.linkedin.com/company/rightwork-inc/about/https://right.work/
What this episode covers
Send us Fan Mail Will Stewart, Founder and CEO of RightWork, joins Zack Oates to explore how labor decisions directly shape the guest experience. With a background as a data scientist at Starbucks, Will brings a unique perspective on how restaurants can use data to make smarter operational decisions. Zack and Will discuss: Why labor should be seen as an investment, not just a cost How understaffing impacts both guests and employees The importance of scheduling with more granul...
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From Starbucks Data to Restaurant Impact, Will Stewart of RightWork
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