From Stay-at-Home Mom to $1.7M in Sales with Janie Sandberg

What does a franchise flooring business have in common with a window tint shop? A whole lot more than you'd think. In this episode, Josh Miller sits down with Janie Sandberg, co-owner of Floor Coverings International's Henderson, Nevada location, for a candid conversation about building a service business the right way.About Janie & Floor Coverings International:🏢 Co-owns the Henderson, NV location of Floor Coverings International 🏆 Went from stay-at-home mom with zero industry experience to winning Rookie of the Year in their first full year📈 Grew revenue 92% in 2025💰 Personally closed $1.7 million in sales last yearWhat We Cover in This Episode:🤝 How they built a white-glove, start-to-finish customer experience that turns buyers into raving fans🔄 The handoff system from sales to install that keeps customers informed and stress-free⚡ Why delivering a price on the spot gives you a massive edge over the competition📞 How following up consistently wins business that other companies leave on the table🤖 Using CRM automation and AI tools like NotebookLM to streamline operations and scale smarter🔗 Building referral and affiliate partner programs that bring in pre-sold customers🎯 Why knowing who your real customer is matters more than trying to win on price🔥 How to respond to problems fast — and why it's one of the best marketing moves you can make❤️ The three core values that drive their team culture: Love, Always Add Value, Outstanding ExperienceWhether you're in window tint, flooring, or any trade service business, this episode is packed with real-world strategy for anyone looking to scale without losing the personal touch that keeps customers coming back — and sending their friends.📲 Follow us on Instagram @greenvalleywindowtint📲 Follow them on instagram @floorcoveringshenderson