From Support Worker to Industry Leader: Mick Neal’s Journey with Footsteps

On this week’s episode of the AllAbility Hour, DJ Sparky and Patty from Focal Community Services sit down with Mick Neal from Footsteps to explore his journey through the disability sector and what inspired him to become a provider. Mick shares how he transitioned from high-pressure corporate roles into support work, discovering a passion for helping people achieve their goals. He reflects on starting as a frontline support worker, moving into support coordination, and now leading business development and growth at Footsteps — a family-run organisation delivering behaviour support, therapy, counselling, SIL support programs, and more. The conversation also dives into the importance of collaboration between providers, families, and participants, plus the evolving nature of the NDIS and the need for clearer communication and sustainability moving forward. It’s an insightful discussion about career pathways in the sector, innovative support models, and the value of staying focused on people-first outcomes in disability services.   https://footstepscs.com.au/