From the archives: Customer centered growth with Donald Chestnut

In this episode from the archives Tammy sit down with Donald Chestnut. Donald has worked at some of the world’s largest brands like Unilever, Target, Disney, General Motors and Coke and is now writing a book on why companies should move away from customer experience and towards customer centered growth. Tammy and Donald talk about his people-first approach to digital experience and Donald shares his secret to digital transformation - that the real key to transformation isn’t technology, it's people! Please note that the views expressed may not necessarily be those of NTT DATA.Links: Donald Chestnut Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What this episode covers

A seasoned Chief Experience Officer on going beyond traditional customer experience

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This episode was published on November 25, 2025.

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