From the archives: Customer centered growth with Donald Chestnut
Episode 513 of the Catalyst podcast, hosted by Launch by NTT DATA, titled "From the archives: Customer centered growth with Donald Chestnut" was published on November 25, 2025 and runs 40 minutes.
November 25, 2025 ·40m · Catalyst
Summary
A seasoned Chief Experience Officer on going beyond traditional customer experience
Episode Description
In this episode from the archives Tammy sit down with Donald Chestnut. Donald has worked at some of the world’s largest brands like Unilever, Target, Disney, General Motors and Coke and is now writing a book on why companies should move away from customer experience and towards customer centered growth. Tammy and Donald talk about his people-first approach to digital experience and Donald shares his secret to digital transformation - that the real key to transformation isn’t technology, it's people!
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