From Vending to Washers: Susan’s Journey to Sunshine Laundry Lounge

Randy interviews Susan Wang, who moved from running vending machines to planning her first laundromat, Sunshine Laundry Lounge. She shares how visiting stores, meeting industry owners (including Tim Richardson), and detailed research shaped her plans for a customer-focused self-serve and wash-and-fold business. Susan discusses timeline, financing, contractor work, and operating as employee one, and offers advice for new buyers: take time to learn the industry, prioritize location and lease terms, and design the business around how you want to serve customers. Follow her journey on Instagram @SusanWangGroup.