EPISODE · Jul 29, 2025 · 12 MIN
From Zero to 500+ Reviews: The System for Businesses
from More Than A Side Hustle · host Anthony & Jhanilka Hartzog
Anthony reveals how his cleaning business acquired over 500 five-star reviews without cleaning a single home or begging customers for feedback. He shares the step-by-step blueprint that got his company 200+ reviews in just 13 months while competitors struggle to get even 20.• Most cleaning businesses approach reviews backwards by asking after problems instead of preventing them• Setting clear expectations with clients before service prepares them for the review request• Timing is crucial – ask for reviews at the height of customer excitement right after service completion• Use both manual follow-ups and automated sequences for multiple touchpoints• Request reviews for individual cleaners by name instead of for the business (increases conversion by 10%)• Implement a 7-14 day sequence of gentle reminders via text and email• Create internal checks and balances to resolve problems before they become negative reviews• Focus on comprehensive quality assurance from booking through service completion• What you focus on grows – make reviews a priority in your businessSubscribe to our YouTube channel, like this video, and drop a comment about something you learned. Check out our other videos to help launch, grow, and scale your own remote cleaning business.Register for the FREE Remote Cleaning Masterclass: https://www.cleaningbusinessmasterclass.com/?el=podcast🌟 Don't forget to drop us a review to support us!Leave us A ReviewFollow us on Social Media:Instagram | Youtube | Facebook | TwitterPodcast Sponsor:If you are interested in a spot shoot us an email at [email protected]
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Anthony reveals how his cleaning business acquired over 500 five-star reviews without cleaning a single home or begging customers for feedback. He shares the step-by-step blueprint that got his company 200+ reviews in just 13 months while competitors struggle to get even 20. • Most cleaning businesses approach reviews backwards by asking after problems instead of preventing them • Setting clear expectations with clients before service prepares them for the review request • Timing is crucial ...
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From Zero to 500+ Reviews: The System for Businesses
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