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May 20, 2026 20 min

Frustration as the catalyst for innovation

from Drive Time

In this Gear Change episode of Drivetime, Jacqui reconnects with Duncan Licence from Arrive for a shorter, more accessible take on the themes explored in the main show. From the frustration that drives innovation to the role of software in shaping the in‑car experience, Duncan breaks down how mobility is evolving — and why many of the features drivers want already exist, they’re just not fully unlocked yet. Topics include: Why frustration is often the catalyst for innovation How connected cars are making it possible to remove friction from parking, charging and payments The biggest myth about in‑car technology and why current software still isn’t good enough Why the best experiences are fully integrated (not yet another app to download) How OEMs are competing to deliver smarter, more intuitive in‑car software The rise of agentic AI and voice — and what it means for how we interact with our cars Why autonomous vehicles could transform cities — even if the path to adoption is complex Real‑world examples of friction drivers still face (and how tech can solve them) This is a concise, engaging listen that brings the future of mobility into sharp focus – and highlights just how much is already within reach. Drivetime is the global auto tech podcast powered by Keyloop.

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Frustration as the catalyst for innovation

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This episode is 20 minutes long.

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This episode was published on May 20, 2026.

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