FTC Challenges H&R Block's Marketing and Data Practices

In this episode of his "Clearly Conspicuous" podcast series, "FTC Challenges H&R Block's Marketing and Data Practices," consumer protection attorney Anthony DiResta discusses the Federal Trade Commission's (FTC) actions against H&R Block for alleged deceptive practices, including deleting consumer data, making downgrades difficult and deceiving consumers about free tax preparation services. The administrative complaint filed by the FTC details H&R Block's purported strategies to compel consumers to buy pricier products, challenges encountered during product downgrades and deceptive offers featured in advertisements. Mr. DiResta highlights the FTC's strict stance on consumer protection and its heightened oversight of advertising practices, underscoring the importance of effective strategies for navigating these regulatory changes successfully.