EPISODE · Aug 30, 2024 · 1 MIN
服務業的奧客挑戰，一起來看！
from 超人行銷 · host 董正隆
便利商店作為台灣服務業的重要一環，其實在日常運營中面臨著許多挑戰。當消費者把便利商店當作外帶食物的地方，甚至免費使用冷氣與報紙時，店員又該如何應對這一切？奧客無處不在，甚至質疑你的服務，卻鮮少有人深究這背後的問題。
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服務業的奧客挑戰，一起來看！
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