Fueling Customer Service in the Automotive Industry w/Bryan Hildebrand Parts and Service Director Jaguar Land Rover Riverside

Bryan Hildebrand emphasizes the importance of effective communication in enhancing customer experience and maintaining a positive company culture. Bryan also discusses the need to build a community around their brand through authentic and engaging content. Lastly, they highlighted the success of their recent customer appreciation event and their strategy of excellent service and customer engagement, which has led to a growing number of satisfied and returning customers.