EPISODE · Mar 30, 2026 · 13 MIN
Funnel Optimisation in Healthcare
from DELTAMV’S INSIGHT BITES · host DeltaMV Knowledge Solutions
Traditional marketing funnels are no longer fit for purpose in an increasingly automated and fragmented digital landscape. In this episode, we explore why human insight is the key to navigating the ‘messy middle’ of customer journeys. Using adult vaccination as a case study, we discuss moving from linear metrics to a complete systems approach. We highlight an innovative AI-driven method that combines qualitative exploration with the rigour of quantitative coding and multivariate analysis. This approach allows us to see the full system rather than just snapshots, identifying exactly where patients drop off and how behavioural science can turn awareness into action.Youtube link: https://youtu.be/Ou2J2HjGQ8E
What this episode covers
Traditional marketing funnels are no longer fit for purpose in an increasingly automated and fragmented digital landscape. In this episode, we explore why human insight is the key to navigating the ‘messy middle’ of customer journeys. Using adult vaccination as a case study, we discuss moving from linear metrics to a complete systems approach. We highlight an innovative AI-driven method that combines qualitative exploration with the rigour of quantitative coding and multivariate analysi...
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Funnel Optimisation in Healthcare
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