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Future of Retail: Digital, Flexible, Trust-Based episode artwork

Apr 19, 2016 8 min

Future of Retail: Digital, Flexible, Trust-Based

from The Sniffer Hosted by Nora Young and Cathi Bond

This time, Nora Young and Cathi Bond are talking shopping. Cathi Bond looks at this profile of retail design company, The Science Project. It seems to take a page from user experience design to create a shopping experience that's data-driven, supported by digital, and very flexible. Nora mentions Frank and Oak's approach to offering a number of experiences in-store besides shopping. Meanwhile, Nora talks about a convenience store in the isolated Swedish town of Viken, which is unstaffed (via Springwise). It operates through a combination of an app which unlocks the door, monthly billing and trust (plus security measures!). Nora and Cathi chat about the trust economy.

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