Future Proof: Emerging Roles in Mortgage episode artwork

EPISODE · Mar 26, 2026 · 41 MIN

Future Proof: Emerging Roles in Mortgage

from Future Proof: Building the Future of Mortgage Banking · host Melissa Langdale & James Duncan

Send us Fan MailBetween market cycles, emerging technology, and pursuit of lowering the cost of origination, Mortgage companies and their technology partners are faced with many choices when it comes to preparing for what's next.  One consideration at the forefront of every leader's mind are impacts on a modern workforce.  How can we leverage technology smartly to not only gain a competitive advantage, and also optimize our most important resource: Human Capital.In this week's episode of our Future Proof series, our hosts examine a fascinating conversation with Wes Kleckley, CEO of Pilgrim Mortgage, and Kelli Hodges, Head of Operations at Wilqo.  Every company talks about culture and their people being at the heart of why they exist.  In this week's webinar, we discuss how the companies at the forefront of transforming the industry are those who strike the right balance between efficiency and supporting the growth of their existing teams.  Tune in to hear Melissa Langdale and James Duncan unwrap the highlights of that interview.About Our Hosts:Melissa Langdale is the founder and CEO of Praxis Lending Solutions, a premier consulting firm focused on improving the operational efficiency and effectiveness for mortgage lenders.  As an experienced mortgage industry veteran, she brings a unique approach to solving problems for her clients.If you’re interested in connecting with Melissa to discover how Praxis can help restructure and refine your Operational workflow, connect with her at PraxisLendingSolutions.com.James Duncan is the founder and Chief Marketing Strategist of Caelum Advisers.  As the former Head of Marketing for more than a decade, James launched Caelum Advisers with the mission of transforming the perception of what great marketing strategy looks like in the mortgage industry.  If you are a founder, executive, or head of marketing and want to find out how to tell a more compelling story and connect with your ideal client, visit CaelumAdvisers.com.

Episode metadata supplied by the publisher feed · Published Mar 26, 2026

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Send us Fan Mail Between market cycles, emerging technology, and pursuit of lowering the cost of origination, Mortgage companies and their technology partners are faced with many choices when it comes to preparing for what's next. One consideration at the forefront of every leader's mind are impacts on a modern workforce. How can we leverage technology smartly to not only gain a competitive advantage, and also optimize our most important resource: Human Capital. In this week's epi...

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Future Proof: Emerging Roles in Mortgage

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This episode was published on March 26, 2026.

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