GA 643 | Asking Better Questions with Kabrina Ashley

Most organizations say they want high performers, yet quietly punish them for being too valuable to lose. Kabrina Ashley, a coach and behavioral science practitioner based in Nashville, makes the case that the real barriers to change, growth, and improvement are not strategic, they’re neurological. The conversation covers why good intentions still produce bad outcomes, and what leaders can do differently once they understand what is actually happening inside their employees’ heads. In this episode you’ll learn: How inertia shapes the way people respond to change (8:57) What the high performers paradox costs organizations over time (10:57) Why personality frameworks can mislead leaders who rely on them too heavily (14:51) How asking better questions changes what people believe is possible (18:47) Why most corporate training fails to produce lasting retention (22:57) What running old code means and where it comes from (26:49) How the habit loop connects to the rewards we give ourselves at work (30:56) Why the quality of your questions determines the quality of your results (35:10) “The quality of your life is determined by the quality of questions that you ask.” – Kabrina Ashley Keep Learning If the conversation about habit change, running old code, and why training rarely sticks resonated with you, the School of Leadership covers the human side of building organizations that actually improve. Learn More About School of Leadership at https://www.gembaacademy.com/leadership Podcast Resources Kabrina on LinkedIn Kabrina’s Website Get All the Latest News from Gemba Academy Stay current on new courses, podcast episodes, and continuous improvement resources. Sign up for the Gemba Academy newsletter at gembaacademy.com/news What Do You Think? When you look at your highest performers right now, are they growing toward their potential or quietly being held in place by how much you need them where they are?