Gail's, VAT and the World Cup

In this episode we catch up after a tough week for Tom of slow sales and a back to basics management meeting.Also in this episode:Why so little has changed for hospitality in the last three yearsWhether a VAT cut is the one thing that would actually helpWhy the public has stopped paying attention to pub closuresCheap chicken versus posh chickenWhat the World Cup means for pubsTom building his own appsThe Gail's salty sandwich storyWhy Manchester is booming