Game-changing Management: How to Put Structure Around Anything Goes

Today's organisations have been likened to living organisms that continually create and re-create in response to stimulus and cannot be directed, only disturbed. Rules and protocols almost seem to no longer apply in a world where technology-enabled collaboration is cutting through hierarchies and employees are afforded the flexibility and freedom to do their jobs. Hold on, says Rose Trevelyan, who teaches on the AGSM MBA program, clear lines of direction, clarity of purpose and measurement are still important in managing increasingly complex organisations. It's a matter of determining where or how to draw the line.