Game On, Hate Off: Navigating the Virtual Frontier

In this week's episode of the show, I speak with Daniel Kelley about the culture of online gaming, and the unique set of challenges in the gaming space, related to hate, harassment, and extremism. We talk about the possibilities, and limitations, of regulating that space, and what the landscape of gaming might foretell about the future of increasingly online lives that we live, as more and more of our social interactions take place virtually. We talk about how to make those spaces safer and more inclusive, and whether moderation is the right tack to take in developing that more inclusive future, as well as what other strategies for cultivating such spaces might be possible. Daniel Kelley is the Director of Strategy and Operations of the Anti-Defamation League (ADL) Center for Technology and Society (CTS). CTS works through research and advocacy to fight for justice and fair treatment for all in digital social spaces from social media to online games and beyond. For the last five years, Daniel has been the lead author of the first nationally representative survey of hate, harassment, and positive social experiences in online games. He is also the co-author of the Disruption and Harms in Online Games Framework, a resource to define harms in online multiplayer games together with members of the game industry coalition the Fair Play Alliance. He also leads CTS’ tech accountability research efforts, such as its Antisemitism and Holocaust Denial Report Card, which looks at ways to create research-grounded advocacy products to inform the public about the nature of hate and harassment online and to hold tech companies accountable.