Gena Smith, Chief Human Resources Officer, LVMH North America

Building a High-Performance Culture at LVMH: Insights from Gena.In this episode of the Built by People podcast, host Dave welcomes Gena, an HR leader from LVMH, who shares her career journey from Texas to international business, leading to her current role. Gena delves into LVMH's values and strategies, focusing on fostering a culture of growth, innovation, and belonging. She highlights the importance of recruiting, retaining, and developing exceptional people as core assets. The discussion also covers unique learning and development programs that emphasize craftsmanship and continuous learning, along with LVMH's commitment to diversity, inclusion, and employee wellness. Gena shares insights into transparency in career development, the deployment of the Career Compass tool, and the balance between high performance and employee well-being.00:00 Welcome and Introduction00:16 Gena's Career Journey02:05 Fostering a Culture of Growth and Innovation04:28 Learning and Development Programs at LVMH08:27 Commitment to Diversity and Inclusion12:58 Strategies for Attracting and Retaining Top Talent15:08 Parting Advice and Conclusion