Generative AI in Customer Service: Real Uses episode artwork

EPISODE · Jul 21, 2026 · 13 MIN

Generative AI in Customer Service: Real Uses

from Talk Tech with Data Dave · host Alexis Keller-Carrell

AI agents aren't just chatbots. Preston Gregg explains how generative AI augments call center teams instead of replacing them.

Episode metadata supplied by the publisher feed · Published Jul 21, 2026

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Generative AI in Customer Service: Real Uses

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