Get Inside the Mind of your Team’s Best Interviewer, with Vercel’s Viet Nguyen [from 10X Recruiting]

Today on HR Heretics, we’re excited to cross post a conversation from Metaview’s 10x Recruiting Podcast featuring Viet Nguyen, Head of Global Recuiting Operations of Vercel, on using AI to analyze top interviewers’ transcripts, extracting their unconscious patterns and building tools that scale interviewing excellence.Support our Sponsor:Metaview is the AI platform built for recruiting. Check it out: https://www.metaview.ai/heretics* Our suite of AI agents work across your hiring process to save time, boost decision quality, and elevate the candidate experience.* Learn why team builders at 3,000+ cutting-edge companies like Brex, Deel, and Quora can’t live without Metaview.* It only takes minutes to get up and running.KEEP UP WITH VIET, NOLAN + KELLI ON LINKEDINViet: https://www.linkedin.com/in/vietnguyen6/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—Vercel: https://vercel.com/-For coaching and advising inquire athttps://kellidragovich.com/—TIMESTAMPS:(00:00) Intro(00:13) Progress Over Perfection(01:00) Why Throwing Messy Data at AI Actually Works(01:37) The Three-Hour Experiment That Changed Everything(02:38) Create Leverage Where Possible(03:30) Do Nothing vs. Do Something: The Real Choice(04:00) Sponsor: Metaview(04:14) Interview Begins: Meet Viet Nguyen(04:51) The Rejection That Led to Friendship(05:26) The Five-Year Tour of Duty in Recruiting Ops(06:37) From Zero Coding Skills to Building AI Tools(08:00) The Gaspar Effect: Decoding Your Best Interviewer(10:30) What Makes a Great Interviewer Great?(13:45) Building the Automated Back-Channel Reference Tool(17:20) The RAG Database That Knows Everyone(20:00) When AI Says “No Connections Found” (And Why That’s Okay)(23:15) The Webhook That Keeps Your Database Fresh(26:51) Perfect Is the Enemy of Progress(28:00) “Anybody Can Cook” - The Non-Technical Builder’s Manifesto(28:27) Automating Interview Debriefs: The Next Frontier(29:28) Real-Time Debrief Summaries: The Dream State(30:04) Where to Find Viet(30:33) Community Show and Tell: The Vision(31:15) We’re All Stupid Together (And That’s the Point)(32:05) Friday Night Recruiting Projects (32:18) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com