Get It Off Your Chest - “My Hairdresser Ruined My Hair and Still Charged Me!”

On today’s Get It Off Your Chest, one listener shared a salon horror story that has everyone talking. Katey went to a different stylist while her regular hairdresser was away, asking for a simple trim and her usual copper colour. Instead, she left with hair that was far darker than requested, spent hours having the mistake corrected, and ended up with a haircut much shorter than she wanted. To make matters worse, she was charged full price for the appointment. When she returned the next day looking for a refund, the salon owner refused. The gang debate customer rights, bad haircuts, and whether Katey is justified in feeling completely done over.