Get Some Class With Joseph Gerstel

Joseph Gerstel is the Founder and CEO of Get Some Class. After Joseph graduated from Harvard Law and worked in one of the most prestigious law firms in New York, he realized that he did not want to pursue a long term career in law and left to set up Get Some Class to provide a classy virtual team building experience that is executed at a high level of quality. In today’s episode, Joseph shares about his journey of self-discovery, the importance of getting repeat customers and the importance of managing expectations. Resources:https://getsomeclass.com/ - Check out Joseph’s venture and find a team building event for your team today Actionable Take-aways:1. You don’t always have to reinvent the wheel. Instead of focusing on coming up with a new business idea, executing an existing business idea at a higher quality itself can also help you create a successful business and to set yourself apart from the competition. 2. Communication with your customers is key. Always communicate with your customers if there are issues and follow up with how you can solve the problem for them so that their experience will be a good one. 3. Repeat customers have a lower cost of customer acquisition than with new customers and this can lead to higher profits margins, so focus on happy your customers happy and give them reasons to come back to you.