EPISODE · Oct 3, 2023 · 14 MIN
Getting Feedback from Your Clients
from Management Mastery · host Fred Ball & Rick Kendall
It is important for a manager to be proactive in developing relationships with their clients (and every manager has them) where the client feels they can communicate openly and freely with the manager -- even when that involves communicating negative news. It is important that managers learn of issues before they become major problems and that involves having an open, trusting relationship with the client. This episode discusses how to build such a relationship.
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This episode was published on October 3, 2023.
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