Getting Started with Contact Center AI

Watch on YouTube.CX Today's Charlie Mitchell hosts Tom Martin, CEO of Glance.We discuss how contact centers can get started with AI, considering:Tom's recommended starting stepsHow this differs from "typical" approaches Mistakes contact centers often make Working with a vendor that offers strategic support If you'd like to find out more about Glance, visit Glance.Thanks for watching. If you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.