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Getting the feels: Should AI have empathy? episode artwork

Jul 1, 2020 16 min

Getting the feels: Should AI have empathy?

from McKinsey on AI Hosted by McKinsey Analytics

Read more > Listen to the podcast (duration: 16:16) > As artificial intelligence capabilities advance, debate is emerging around whether we can (or should) imbue AI systems with what are considered uniquely human emotions. Minter Dial, author of Heartificial Empathy, believes empathic AI can benefit businesses and humanity. See www.mckinsey.com/privacy-policy for privacy information

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Getting the feels: Should AI have empathy?

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