Getting to the Root: Leadership, Systems Thinking & Designing Human-Centered Organizations with Julie Finelli

What happens when operational strategy meets humanity, emotional intelligence, and purpose-driven leadership?In Episode 39 of the PowerHouse SMART® Cool Collabs Podcast, Wendy Cohen sits down with Julie Finelli — Founder of Root Work Collaborative and Director of People & Operations at Spinning Babies® — for an inspiring conversation about systems-thinking, organizational growth, employee experience, and creating healthier workplace cultures from the inside out.Known for her analytical mind, collaborative spirit, and deeply human approach to leadership, Julie shares how her unique ability to identify patterns, navigate complexity, and “get to the root” of organizational challenges helps businesses strengthen communication, culture, operational clarity, and long-term team success.Ironically, the timing of this podcast could not be more perfect, as Julie also serves this month as the featured Expert Educator for the PowerHouse SMART® PowerConnect™ Groups — guiding business leaders through the intersection of people, process, accountability, systems, and culture.During this heartfelt conversation, Wendy and Julie explore:• Why the internal employee experience matters just as much as the client experience• The power of employee journey mapping and operational awareness• How leaders can identify hidden friction points within growing organizations• Why values often become “performative” — and how to truly embody them internally• Building cultures rooted in trust, clarity, communication, and emotional intelligence• The relationship between systems-thinking and human-centered leadership• Navigating ambiguity, growth, and change with an abundance mindset• The importance of co-creation versus top-down leadership models• How healthier organizational structures create stronger teams, retention, and business growth• The connection between mission-driven work and personal fulfillmentJulie also shares insight into her meaningful work with Spinning Babies®, a globally respected maternal health organization helping families, birth workers, and medical professionals create more empowered and supported birth experiences around the world.This episode is especially valuable for leaders in the luxury home, design-build, construction, architecture, real estate, nonprofit, and entrepreneurial industries who are seeking to strengthen both the human and operational side of their organizations.Whether you lead a small creative team or a growing multi-division company, this conversation offers thoughtful perspective and practical wisdom on how intentional leadership, systems awareness, and compassion can transform workplace culture and long-term business success.