GG #02: Workplace Leadership and Culture

Real Talk with GrowGetters Episode #2 with Judith Germain, Kindra Maples & Catherine Mattice.     Watch on Youtube: https://youtu.be/K2dT35GpFFY  During this episode, you will learn about:[01:31] Today’s focus: Workplace leadership and culture [01:54] Judith Germain’s background[02:44] Kindra Maples’ background[03:43] Catherine Mattice’s bio[04:57] What is the link between leadership, culture, and clients?[09:21] The purpose of having the right leadership and culture[13:35] The domino effect of the workplace environment[14:33] The signs of a toxic workplace[24:47] How to deal with toxic behaviors and workplace bullying[30:24] What Kindra learned from working with animals that helps in working with people[31:03] Kindra’s Five C’s for working with people or animals(Communication, Connection, Consistency, Cookies & Compassion)[35:22] How can leaders and managers promote compassion in the workplace?[42:51] How to connect and support our guests [43:04] Catherine Mattice• LinkedIn: https://www.linkedin.com/in/catherinemattice/• Website: https://civilitypartners.com/[45:26] Kindra Maples • Website: https://www.culturecrushbusiness.com/[47:18] Judith Germain • Scorecard: https://amplifyyourinfluence.scoreapp.com/• Website: https://themaverickparadox.com/• LinkedIn: https://www.linkedin.com/in/judithgermain/Key Takeaways:• Organizational culture supports the collective leadership culture that exists within the organization. ~Judith Germain [05:41] • The distinguishing factor between a company that thrives with a good culture and one that doesn’t is humanity, which serves as the connecting piece between leadership and culture. ~Kindra Maples [07:01]• The benefit of having a culture that has leaders in it rather than just employees is that the decision-making is faster, people take ownership and accountability, and there’s zero tolerance towards toxic behavior. This ultimately leads to higher client satisfaction. ~Judith Germain [09:46] • The main characteristic of a toxic workplace is burnout. ~Catherine Mattice [14:29]• Compassion plays a crucial role in creating a positive and productive workplace environment. ~Kindra Maples [33:16] • “What we do for a living is a huge part of our identity and our self-esteem.” ~Catherine Mattice [41:23]People Mentioned and Other Resources:1. Scorecard: https://amplifyyourinfluence.scoreapp.com/Keep In Touch with Judith Germain:Websites: https://www.maverickparadox.co.uk/https://themaverickparadox.com/LinkedIn: https://www.linkedin.com/in/judithgermain/Keep In Touch with Kindra Maples:Website: https://www.culturecrushbusiness.com/LinkedIn: https://www.linkedin.com/in/kindramaples/Keep In Touch with Catherine Mattice:Website: https://civilitypartners.com/LinkedIn: https://www.linkedin.com/in/catherinemattice/—Follow Balbert…Facebook: www.facebook.com/realbusinessconnectionsInstagram: www.instagram.com/realbenalbert/LinkedIn: http://www.linkedin.com/in/realbenalbertWebsite:  https://www.realbusinessconnections.com/–GrowGetters ONLY is made possible by www://balbertmarketing.com/