Gigi Hyland - Leveraging Empathy (#120)

“We are much stronger together than we are apart.”- Gigi HylandThank you for tuning in to episode 120 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at CUES. CUES is the leading talent development solutions provider to the credit union industry.My guest on today's show is Gigi Hyland, Executive Director of The National Credit Union Foundation and no stranger to the podcast! We chat about being intentional and how leaders can refocus on their “why.” Gigi shares how she maintains purpose both personally and professionally and the importance of showing up for people where they need us the most. We talk about intentionality and the power credit unions have to help members experience financial well-being. Gigi shares that leaders must be mindful that we all have different realities, and in order to best serve members we have to slow down and listen. She believes that we can use this global crisis to return back to our “why.”Gigi and I also chat about her career journey and the many leadership lessons she’s learned along the way. She believes there is no one way to be a leader, and it takes a vulnerable leader to push a team forward. We discuss her introduction to credit unions through her career in law and her transition from the NCUA to The Foundation.     As we wrap up the show, we learn that Gigi enjoys nature and is an avid “birder.” Although the pandemic has been challenging, she is grateful for the opportunity to spend more time with her family and discover new skills. Listen in as Gigi describes her recent and most exciting purchase and shares encouragement in moving forward with intention as an industry. Enjoy my conversation with Gigi Hyland! Find the full show notes on cuinsight.com.Subscribe on: Apple Podcasts, Spotify, Google Play, Stitcher Books mentioned on The CUInsight Experience podcast: Book List How to find Gigi:Gigi Hyland, Executive Director of The National Credit Union [email protected]   LinkedIn | Twitter | Instagram | Facebook | YouTube  Send us Fan Mail