EPISODE · Jul 10, 2023 · 23 MIN
Given an Inch Yet Making a Mile With Ed Baklor
from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Send us Fan MailEd Baklor is a former Disney/WestJet/JetBlue Executive with a solid business foundation focused on Operational Excellence and Guest Experience. Ed is skilled at curating an excellent guest experience from very little. Learn from his experience as a service expert in taking whatever is given you and crafting an experience that will leave your guests wanting more.On this episode, you'll learn from Ed about:Low cost exceptional guest experienceOptimizing marginsA culture of caringMore!Thanks, Ed!
What this episode covers
Send us Fan Mail Ed Baklor is a former Disney/WestJet/JetBlue Executive with a solid business foundation focused on Operational Excellence and Guest Experience. Ed is skilled at curating an excellent guest experience from very little. Learn from his experience as a service expert in taking whatever is given you and crafting an experience that will leave your guests wanting more. On this episode, you'll learn from Ed about: Low cost exceptional guest experienceOptimizing marginsA cultur...
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Given an Inch Yet Making a Mile With Ed Baklor
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