Global “Retail” and Customer Centricity

In the latest episode of The Retail Tea Break podcast I’m joined by a guest who has spent over 30 years in the retail industry. Bob Neille has worked all over the world with leading sports and footwear brands including Addias, New Balance and Under Armour. From redefining operational processes to increase profits, to building high performance and highly engaged teams, Bob really understands the customer experience.The strategic global retail leader has made a name for himself driving growth and innovation, whilst transforming the retail landscape. This is a fantastic episode that will future proof your retail business, so grab your cup of tea, sit back and listen in!Topics: Is there a better word for “retail”Processes and PeopleCustomer CentricityThe importance of sharing your brand storyThe future of retailConnect with Bob on LinkedIn: linkedin.com/in/bonevilleTranscription and show notes available at: https://theretailadvisor.ie/