GMH Hotels: Hotel AI Is Cutting Costs. It Should Be Making Money.

On this week's Good Morning Hospitality, A Skift Podcast: Hotels Edition, Sarah Dandashy and Steve Turk break down why hotel AI is stuck on the wrong side of the ledger and what it will take to flip it. The conversation opens with Mews founder Richard Valtr making the case at Skift's Data and AI Summit that fragmented hotel data is the reason AI keeps cutting costs instead of driving revenue. From there Sarah and Steve dig into what Apple's rebuilt Siri means for how guests will find and interact with travel, Alaska Airlines' bet that Starlink wifi is a better loyalty driver than points for basic economy travelers, and why Delta Air Lines is expanding American Express card benefits without raising fees while every competitor goes the other direction. This episode is presented by ⁠⁠Cloudbeds⁠⁠ & ⁠⁠Bilt⁠⁠. Visit ⁠⁠cloudbeds.com/gmh⁠⁠ to learn more. And for hotels with restaurants and restaurant owners, Bilt Hospitality is finally here. Go to ⁠⁠joinbilt.com/gmh⁠⁠ to learn more. And if you're leaving direct bookings on the table, StayFi turns your wifi into a guest relationship engine. Visit ⁠https://stayfi.com/goodmorninghospitality/⁠ to learn more.