Going Backwards: The Shocking Financial Reality of Support at Home with Stu Hutcheon episode artwork

EPISODE · Aug 31, 2026 · 1H 1M

Going Backwards: The Shocking Financial Reality of Support at Home with Stu Hutcheon

from A Wake Up Call · host Dane Mitchell and Rose Plater

When average home care returns swing from +$3.13 a day into negative territory, business as usual is no longer an option.   In this episode we sit down with returning guest Stu Hutcheon, Managing Partner at Stewart Brown, the firm behind the financial benchmarks used by both Government and industry to evaluate Australian aged care.   Following the Support at Home rollout, Stu unpacks the sobering data, uncovers the root causes of the financial squeeze, and shares the exact pricing, rostering, and strategic levers leadership teams must pull to remain viable Key moments: 00:00: The Real Reason Aged Care Providers Are Still Operating in the Red 3:44: How Support at Home Margins Flipped from +$3.13 to Negative Territory 7:09: Why Package Utilisation Collapsed to 62% (And What’s Driving Consumer Fear) 13:29: How Care Manager Caseloads Blew Out to 53 Clients per Partner 17:35: What IHACPA Benchmarks Miss 20:10: Why Home Care Can’t Fix a Broken Residential System 27:06: 62% of Residential Homes Are Losing Money 34:14: How RAD Funds & Smart Tech Can Unlock Hidden Operational Margins 47:10: Does Scale Actually Save You? The Truth About Mergers & Bed Volume 57:05: The Single Policy Change Needed for Long-Term Aged Care Sustainability — If you want to book a free Reablement Planning Workshop with Optimum Allied Health, visit www.opthealth.com.au/tws If you’re starting to scope out your next project, get in touch with Paynters over at www.paynters.com.au  If you are building a new care facility today, or embedding care into an existing village, you should talk to Eevi.  Visit eevi.life or call 1300 802 738.   If you have something you want to say, and are interested in being a guest on Time Well Spent, we want to hear from you - you can find the guest form here: https://timewellspentpod.com/ And if you want to connect with Dane and Rose or the Podcast, you can find them on Linkedin. https://www.linkedin.com/in/dane-mitchell-763ba524 https://www.linkedin.com/in/rose-plater-0a111a129 https://www.linkedin.com/company/time-well-spent-podcast

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Going Backwards: The Shocking Financial Reality of Support at Home with Stu Hutcheon

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