Government CIOs are racing to deploy AI for better digital experiences, but citizens say security and transparency matter more

from The Federal Drive with Terry Gerton

Digital government depends on trust, yet a Gartner survey shows citizens want control over their data and clarity on how it’s used. From lifecycle protection to transparency dashboards, federal agencies face a mandate to rebuild confidence while accelerating transformation. Here to outline the priorities is Gartner Senior Director Analyst, Mike Shevlin.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What this episode covers

Digital government depends on trust, yet a Gartner survey shows citizens want control over their data and clarity on how it’s used. From lifecycle protection to transparency dashboards, federal agencies face a mandate to rebuild confidence while accelerating transformation. Here to outline the priorities is Gartner Senior Director Analyst, Mike Shevlin. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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Government CIOs are racing to deploy AI for better digital experiences, but citizens say security and transparency matter more

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This episode is 11 minutes long.

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This episode was published on January 20, 2026.

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