Graded by Clients, Cloned by Criminals

For two years, AI was an internal project you rolled out at your own pace. This week, two stories say that era is over: your clients are using AI to grade you, and criminals are using it to rob you.In this episode:Graded by your clients. Thomson Reuters finds roughly $143 billion of professional-services revenue is under active reconsideration, with only 6% of clients satisfied that their providers deliver on AI and 78% calling it essential. The move: audit whether your clients can actually feel your AI, and arm your best people first.Cloned by criminals. Deepfake CFO video calls are wiring real money out of real companies: one finance team sent $25.6 million after a call where every other participant was an AI fake. US deepfake-fraud losses tripled to $1.1 billion last year. The move: a one-page out-of-band verification rule for wire approvals.Hosted by Stephen Forte.